Frequently Asked Questions

Food Processing

Guru Kitchen (Ho's Kitchen) follows all food processing procedures that comply with the requirements of the UK Food Standards Agency. We cook our food fresh and handmade just like cooking at home but in a professional way. We cool our food within 20mins after cooking, and straight to freeze, so all the nutrients are kept as good as fresh cooking. All the food will be vacuum sealed, except the additional sauces.

Food Ingredients

We use a real ingredients to cook and we list all the ingredients in our label and in website while we don’t add any preservatives/ additives. It is, however, sub-ingredients in sauces we used would contain a certain additives e.g. Soy sauce. Allergens will be clearly stated in labels and in webpages.

Heating Instructions

Upon receiving the food, please place it in the refrigerator freezer compartment as soon as possible. Before consumption, please fully thaw the food in the refrigerator and either simply defrost the cold-serving food or re-heat it in a microwave or saucepan to a core temperature of 75°C. Some may need to use air-fry to optimise the texture. 

Food Delivery

Guru Kitchen (Ho's Kitchen) ensures that all products are in a frozen state when shipped. The food will be packed with frozen gel packs in a insulation bag to maintain a low temperature. It will be delivered by a courier company in 24 hours. 

Food Storage

Upon receiving the food, please store it in the refrigerator freezer compartment as soon as possible. All food from Guru Kitchen (Ho's Kitchen) does not contain preservatives/ additives, and it is recommended to consume it within 6 months of purchase. 

Collaboration

We also do party food, lunch boxes (frozen and non-frozen), catering etc, and we are also happy to explore more and work with different sectors such as food x sake (Japanese wine), please feel free to drop us messages.