Delivery

For a single order totaling £60 or more, you will enjoy free delivery service. Orders below £60 will charge a delivery fee of £8. For orders under £60 in the Banbury OX 15, 16 and Bicester OX26 areas, free delivery is still available if the minimum spend of £40 is met. Guru Kitchen Ltd reserves the rights to change or cancel any terms at all time.

Minimum Order

Is there a minimum order requirement? The minimum order for each purchase is £40.

How long does delivery take?

Guru Kitchen will immediately start preparing the food once we received your orders, and will courier within 72hours via express delivery.

Food Storage

All food products are free from additional preservatives. They are vacuum-sealed and are frozen before dispatch. Once received the food, please place it in a freezer as soon as possible. To maintain quality, please consume the food within 1 month of purchase. For optimal taste, thaw the food in the refrigerator for 12 hours and microwave on high heat for 8 minutes, reaching a temperature at 75°C.

Delivery Coverage

What is the delivery coverage area? We deliver throughout the United Kingdom, excluding the Channel Islands.

Can I Cancel or Get a Refund?

Once the food is frozen, it will be shipped in an insulated box with frozen gel packs. Unless there is a quality issue with the food, we do not accept returns or refunds. If you found out any quality problems after received the goods, please take photos and contact us, and we will handle it as soon as possible.